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1. When you first took your car to Family Auto Service, were you greeted courteously & promptly?
2. Do you feel the Auto consultant listened to your needs?
3. Did you find the purchase or service experience to be pleasurable & non-pressured?
4. When phoning the store, were your calls handled in a timely manner?
5. Was your vehicle ready when promised?
6. Were you given a thorough explanation of the work performed, warranties & charges?
7. Was the vehicle delivered free of problems?
8. Based on your experience, would you recommend Family Auto Service to a friend or family member?
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